Privacy Policy

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, event date and location, event details, gifting or personalization preferences, product selections, consultation availability, messages, inquiry details, and order or project history.

We may also collect limited technical information when you use our website, such as your device type, browser, IP address, referring page, and general website activity.

How We Use Your Information

We may use your information to:

• Respond to inquiries and consultation requests
• Communicate about your event, order, or project
• Prepare proposals, invoices, contracts, and project details
• Schedule and manage consultations
• Create and fulfill personalized products and services
• Provide customer support and improve our website and services
• Send service updates or promotional messages when permitted
• Protect our business and comply with legal obligations

HoneyBook and Other Service Providers

We use HoneyBook to manage inquiries, scheduling, client communication, proposals, contracts, and invoices. Information submitted through an embedded HoneyBook form is also subject to HoneyBook's privacy practices.

We may also use trusted service providers for payment processing, website hosting, email delivery, shipping, production, and other business functions. These providers may access information only as needed to perform services for us.

Payment Information

Payments are processed by third-party payment providers. ZINAE Collective does not directly store your complete credit card or banking information.

Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies to operate the site, remember preferences, understand how visitors use the site, and improve performance. You can manage cookies through your browser settings, although disabling them may affect some website features.

How We Share Information

We do not sell your personal information. We may share information with service providers that support our business, when needed to fulfill your requested services, when required by law or a valid legal request, to protect our rights, safety, or property, or in connection with a business transfer.

Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you. You may unsubscribe from promotional emails using the link in the message or by contacting us. We may still send service-related communications about an active inquiry, order, or project.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Links

Our website may link to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or a privacy request, please contact: